Refund Policy
Effective Date: December 18, 2025
At Rock Wit Me LLC, your satisfaction matters to us. While many of our products are handcrafted, we understand that issues may occur. This Refund Policy explains when refunds, exchanges, or store credit may be issued.
Eligibility for Refunds
Refunds may be approved for items that meet the following conditions:
The item arrived damaged, defective, or incorrect
The item is unused, unburned, and unopened
You contact us within 48 hours of delivery
You provide clear photos and your order number
Approved refunds will be issued to the original form of payment.
Non-Refundable Items
The following items are not eligible for refunds:
Used, burned, or altered products
Items damaged due to improper use or failure to follow safety instructions
Sale or clearance items
Wholesale, bulk, or preorder purchases
Gift cards
Exchanges & Store Credit
If preferred, approved claims may be resolved through an exchange or store credit instead of a refund. Store credit has no cash value and must be used toward a future purchase.
Shipping Costs
Original shipping costs are non-refundable. Customers are responsible for return shipping unless the error was caused by Rock Wit Me LLC.
Return Process
To request a refund, exchange, or store credit:
Email us at hello@rockwitmellc.com within 48 hours of delivery
Include your order number, photos of the issue, and a brief description
Wait for approval and return instructions before sending any items back
Returns sent without approval will not be accepted.
Wholesale & Preorder Items
All wholesale, bulk, and preorder items are final sale and are not eligible for refunds, exchanges, or store credit.
Contact Us
If you have questions about this Refund Policy or need assistance with an order, please contact us:
Rock Wit Me LLC
Website: https://www.rockwitmellc.com
Email: hello@rockwitmellc.com
Thank you for rocking with Rock Wit Me LLC. We appreciate your support and trust.